Safer play information

Responsible Gaming

Practical ways for adults to control time and spending, notice changes in behaviour, step away and seek help when gaming begins to affect money or daily life.

Adults aged 18+ only Set limits before starting Stop when a limit is reached

Play should remain entertainment

Keep gaming separate from income and essential money

Gaming involves uncertain outcomes and losses are possible. It should not be treated as a source of income, a way to solve money problems or a reason to spend beyond a planned entertainment budget.

Only take part if you are aged 18 or above and meet the applicable laws and age requirements where you are located. This page provides general safety information and does not make a legal determination for any location.

Decide before you start

Set clear limits while decisions are calm

Choose the maximum time and amount in advance. Reaching either limit means leaving the page, even if the session has not gone as expected.

Time control

Set a Time Limit

Choose an end time before opening a game. Use a separate alarm, take regular breaks and leave the page when the planned time is reached.

  • Decide the session length in advance
  • Avoid extending the session after a loss or win
  • Do not play when tired or sleep is being affected

Spending control

Set a Spending Limit

Choose an amount that can be lost without affecting essential expenses. Do not use living costs, borrowed money or emergency funds.

  • Keep entertainment money separate from household funds
  • Track the total amount spent during the session
  • Leave the page when the planned amount is reached

Never chase losses

A previous result does not make the next result more predictable

Continuing or increasing spending to recover a loss can make the financial impact larger. Stop when the planned limit is reached and do not return simply to try to win money back.

Warning signs to notice

Changes in money, time or behaviour deserve attention

One sign may be enough to pause and review what is happening. Several signs together are a strong reason to stop and seek independent help.

  • Spending more than the amount planned in advance
  • Continuing to play in an attempt to recover losses
  • Hiding gaming time or spending from other people
  • Borrowing money to take part
  • Gaming affecting sleep, work or relationships
  • Being unable to stop at the time or amount planned

Take a break

Step away when judgement may be affected

Do not take part while upset, stressed, under the influence of alcohol or otherwise unable to make calm decisions. Close the page, change activity and avoid making an immediate decision to return.

  • Move away from the screen
  • Review the time and amount already spent
  • Speak with someone you trust if stopping feels difficult

Protect minors and shared devices

Keep account access away from anyone under 18

Use a device screen lock, do not save login details on a shared device and sign out fully when finished. Keep payment access and verification codes private.

Read Account Security
Keep the same limit

Promotions should not change your limit

Terms do not replace a personal spending decision

Do not increase a planned amount or continue for longer because an offer is available. Read the current conditions, consider the full commitment and skip the offer if it conflicts with your original limit.

When to stop and seek help

Stop if gaming is affecting finances or everyday life

If gaming causes financial difficulty, distress, conflict, lost sleep or problems at work, stop taking part. Consider speaking with someone you trust and seek independent professional help appropriate to your location.

Do not wait for the situation to become more serious before asking for help.

Account and support options

Ask what is currently available

Check the current account tools or contact verified support to ask what options are available.

Availability can vary. This page does not assume that a deposit limit, timeout, self-exclusion or other account control is currently provided.

Contact Verified Support

Responsible Gaming FAQ

Practical questions about limits and breaks

These answers provide general safety guidance without assuming which account controls are available.

How should I choose a spending limit?

Use only discretionary entertainment money that can be lost without affecting living costs, bills, debt payments or emergency savings. Choose the amount before starting and stop when it is reached.

Should I continue to recover a previous loss?

No. A previous loss does not predict the next result. Trying to recover it can increase spending and should not replace the limit decided in advance.

When should I take a break?

Take a break at regular intervals and stop immediately when the planned time or amount is reached. Do not take part while upset, tired, drinking alcohol or unable to judge decisions calmly.

Are account limits or self-exclusion available?

Check the current account tools or contact verified support to ask what options are available.

What should I do if gaming is affecting my life?

Stop taking part and avoid further spending. Speak with someone you trust and seek independent professional help suitable for your location, especially when finances, wellbeing, work or relationships are affected.

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